Thanks for the feedback - I promise we're listening and learning from it!
Once you are an Orah customer, your school is assigned an Orah rep who is responsible for your ongoing success – they've trained up some of the world's best schools of the Orah platform (including Eton & Phillips Exeter). I can say hand-on-heart that the Orah team give 110% to everything they do, and you'll find we have some schools who will sing our praises for the change we have helped them achieve.
RE: the price, we are not always more expensive, it does depend on the solutions your school is looking to implement. In the spirit of transparency, you can see Orah pricing on our website. In 2023, we've released free forever tools (Orah Notes & Orah Passes) – these are designed to give schools an option who otherwise would not be able to access software like this.
