rjmcleod

What sort of problems are you having?

I'd give our tech support a call at 1-866-518-6791 and ask them. Thanks, Rob

The best way to get a price which is for your area would be to contact your local distributor. You can find the closest one by going to our website's Where to Buy page here: SMART - Where to Buy If you're in the UK, that would be Steljes and their information is here: SMART Technologies Inc., Distributor in United Kingdom Cheers, Rob

SMARTBoard firmware update: SMART - Front Projection SMART Board interactive whiteboard, Firmware update wizard

Glad I could help you out Silver

Silver, I sent you 2 private messages; one with more information from our Tech Support Dept and another with a link to a technical doc which includes more information on the problem. Let me know if you don't get anything from me in which case give me an email I can get ahold of you at. Thanks, Rob

Silver, Have you tried posting your inquiry in the SMART Exchange Technical Support Forum (http://exchange.smarttech.com/forums/14.aspx)? You will have to create an account in order to post, but I would recommend trying that. Cheers, Rob