KimFrith

Actually, I just remembered that there's another potential solution that you could try. If you haven't already, you could try performing a clean reinstall of the Endpoint protection software on the affected machines. Sometimes, issues like the one you're experiencing can be caused by corrupted installation files or conflicting software on the machines.Before doing so, make sure to backup any important files or data on the machines, and consider temporarily disabling the Web Control feature during the reinstall process to see if that makes a difference.I hope this helps, and please let us know if you have any further questions or concerns.

It's good to hear that you were able to fix the issue by disabling the Web Control in the Policy \ Endpoint protection settings, but you mentioned that the problem seems to affect existing PCs and new builds randomly.It's unfortunate that support is minimal since you bought it through the Local Council, but have you tried contacting Sophos support directly? They might be able to provide more assistance with troubleshooting the issue. Additionally, have you tried checking the logs to see if there are any specific errors or messages that could point to the root cause of the problem?In the meantime, if disabling Web Control isn't a long-term solution for you, you could try tweaking the settings to see if there's a specific configuration that's causing the problem. It's possible that some combination of settings is causing the issue.