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Just a quick update, I contacted their support team directly. They asked for details including our current version, the version we wanted to install, the new PC specifications, Windows version, and controller details. Within five minutes, they emailed me a download link (V6.9) along with installation instructions. Overall, it was excellent customer service. I have now installed the software on the new PC, and everything is working fine. I would recommend calling them directly, as I didn’t receive a response via email. Thanks everyone for responses and helping out. Thanks to everyone for your responses and support.

Hmm, okay. That means I’ll need to downgrade to Windows 11 23H2. The new PC the charity bought came with Windows 11 25H2 installed. Thanks.

Okay, thank you. I emailed them a few weeks ago but didn’t receive a response, so I’ll call them tomorrow.

I’m in the same situation. I volunteer for a small charity and need to move Net2 Lite from an old PC to a new machine, but I don’t have version 6.9. Do you know where I can download it? I’d prefer not to upgrade to version 7 because our controllers are still the classic type.

Thanks, yes I can do that, please see attached. This is what you were asking for? taginfo_scan.txt

I have used two different desktop card readers but still have the same issue. When old cards are shown to the HID door reader, the door reader beeps, and I see it in events (net2 lite) as well. But for new cards, the door reader does not beep and nothing in events. It is like the door reader does not even know that I have shown the card. I have spoken to Paxton but they were not very helpful; they told me to contact the local Paxton installation company. One company visited and they said to replace all HID readers with Paxton. It would cost us several thousand. Another company told me to buy Paxton Mifare Classic 1k (692-148), which I purchased. I have also asked the previous owner, but they do not respond.

Hi thank you for your reply. I have not tried this with new cards yet but did the following steps with the previous cards I bought (NXP MIFARE Classic EV1 4K) + Connected Paxton Net2 desktop reader to the server connected to the Paxton Net2 Controllers + Follow the steps as in this video But even after that HID door reader does not even read the new card. But it works for old cards provided by the previous owner.

I'm looking for a little bit of advice regarding compatible cards for our door access control systems. We are a charity and recently moved to new building where Paxton Net2 plus controllers and HID (SmartID 803xD) door card readers are installed. We have bought various cards like Paxton Mifare Classic 1k (692-148) and NXP MIFARE Classic EV1 4K, but none of these work. I mean when I show these cards to HID card reader, there is no response. The previous owner provided 4 cards, and those work fine. We have re-programmed those using Net2 Lite software. I would really appreciate if someone could help me to resolve this issue.