LRGS

Thanks for the response and clarification about web browser access working but not the apps. We also are aware of VPN usage which as you say then negates our filtering.

Hello, Please excuse this post if it's been discussed before. Does anyone have a solution, however expensive or crazy, to enable Android based devices to connect to a deep-packet-inspected RADIUS authenticated Wi-Fi network and still capture the search terms for reporting to the pastoral team? It works just fine for Apple and Windows based devices but not Android as the mobile devices simply show 'Limited Connection' or 'No Connection'. This renders the device mostly useless, although you can browse the internet using Chrome the apps generally do not work and the phone believes it's offline. The security certificate has been installed just for clarification. I can, and have tested, that I can turn off the inspection on www.google.com which will fix the problem of limited connectivity but of course the search term capture is then forfeited. This is a DfE requirement of course. Google's own education support section lists many sites that need to be allowed to pass through without inspection, all of which have been tried but not worked. Any suggestions welcome! Thanks for your time

Thanks for that. I forgot to explain that I've turned off the captive portal as it is this that is causing issues. I've setup RADIUS authentication directly on the VLAN'd SSID which works okay but only logs the IP. With captive portal enabled it does log the user fine though.

Hi.. Windows NPS and yes it's registered with our AD for authentication.

Hi all. Our school uses a Sonicwall UTM and its wireless AP's with a captive portal login but it's 50/50 whether a user can login and quite often it will disconnect when they need it the most. We've tried all sorts to resolve the issue even with the support of Sonicwall themselves but never really made any progress with it. With that in mind I've been testing the authentication via RADIUS but the Sonicwall which seems to be much easier for the end user but it only logs the IP address of the client connecting and not the user. We generate daily reports that are sent to our pastoral team but they need to know the person to investigate and not an IP address. I've even tried to pick out information from the RADIUS accounting logs but this only logs the IP address of the AP and not the client. Not helpful to the pastoral team but I was hoping it would at least have the information in it. Is anyone aware of a method to successfully log the user id and feed that back into the Sonicwall for reporting? An agent of some sort? I realise it's a long shot but any help appreciated. Thanks

Hello everyone. First post so please be gentle. We've been testing HAP+ and got a good part of it working at this stage but I've hit a snag whereby I can only get users that are in the default 'Users' directory in AD to log on. If I attempt any other user then I get the message : "Either your Username or Password was Incorrect or you do not have permission to access this site." I've tried various accounts including my own which has full admin rights to no avail. I've noticed that when I enter an administrator account username and password to set up the groups on the Active Directory page I can't get it to find the required OU automatically so I enter it myself. I have even used the full path as follows. LDAP://OU=PUPILS,OU=LRGS_USERS,DC=test,DC=school,DC=uk A Green tick does appear next to the 'Base Settings' after about 5 seconds title however when I click on SAVE and then return to that Active Directory page there is a red cross next to 'Base Settings:" and no password. I have looked in the hapconfig.xml file and it looks like it has encrypted the password for the administrator account that I am using. Hope someone can shed some light on this for me. Thanks

Hello bigjb Sorry to trouble you. I work for school in Lancashire and we are looking at various online payment systems and so far Wisepay is looking like a good candidate and I spotted a thread where you mentioned you have this combination of Facility, Cunninghams and WisePay. I was wondering if you would have a little time to give me a quick overview of how well it works. Obviously it's a big decision for any institution and we'd like to have as much information available that is not from a salesman's but, an end users point of view. Thanks in advance for any time you can spare. Kind Regards Graeme