scottm92

Ah interesting, so does it show connected on the client side but drops from the server side? That is what i was experiencing

So actually the problem turned out to be with our internal routing, I ended up hosting it on a server in Azure (with the majority of my infra on-prem), however I did work with Richard Hicks himself to troubleshoot and identify potential issues, we found that the Sophos was a red herring and actually had very little to do with it, happy to help if you're able to share some config in DMs

What rules do you have in your XG Chill? Mine works for so long, then disconnects and won't reconnect. Seems like the session is being killed and not re-established. I have tried using both NAT and DNAT.

I did the same - got so far, trashed it, recreated, we are also using Sophos Connect, however I understand better now what we need to solve the problem. Do you want to Teams or Zoom something to share some ideas?

Hey did you get anywhere with this? I may be able to assist - I spent a lot of time with Richard Hicks fixing the same problem, with the same setup. We too are using a Sophos Xg :