Hey,
First post here.
Just wondering how (policies & procedures) everyone facilitates name change requests if someone gets married, legally changes their name or due to a data entry error etc... This is starting to become a big problem for me as I have 3 databases, 20+ SSO applications (some of which cannot be updated automatically), our phone systems, our financial system and the list goes on. This process spans 4 departments and requires multiple tickets created depending on what systems the user is using.
Currently we have users use
[email protected] as their username/logins, which requires that we change this when we update their name. Does anyone use a static UPN/Login and assign an email alias instead? Do you even do name changes?
Any help or ideas would be MUCH appreciated.