BMAT are looking to recruit an IT Technician to support a secondary and primary school in Stansted, Essex. Working 37 hours per week on a full time contract with a friendly and supportive service team.
Primarily responsibilities for the role:
· Providing technical support to all Trust users and stakeholders, with the emphasis on first & second-line desktop support
· Making sure all calls are logged in the ticketing system and SLAs are met
· Providing excellent, proactive and approachable IT service to staff and students
· Keeping IT documentation up to date
· Contacting vendors for support and to progress projects
· Helping procure and install new IT software and hardware
· Supporting the development of IT support services across the Trust
· Adhere to BMAT IT Services’ policies, processes and procedures
· Being alert to risks to the continuity and security of the IT service and systems and taking immediate action to prevent or remediate data loss and/or security breaches.
https://www.bmat-trust.org/304/current-vacancies/careers/1470/it-technician-2#
Closing date for applications 31/01/2022.
