ashthedash

We have got one Promethean board on a trolley but nobody wants to use as tutors like the smart software which comes with the smartboard. I agree the Promethean boards are more robust as during a demo of it the sales guy threw a chair at it and it survived ... We have invested a lot in the Smartboards around the college so it will be difficult to change them now as staff have got used to using the Smart boards.

Yes, wish I could do that to the students who did the damage . It is very annoying especially when the funding is getting very tight and the first thing to be cut is the IT budget. There is a nice market for someone in UK if they can find a way of repairing/replacing the membrain

I discovered to my dismay couple of damaged Smartboards where students have poked a pen or a sharp object through it. This has damaged the membrain of the board and is causing a major issue as the cursor just jumps to the damaged part and is unusable. As this is a user damage, it is not covered under warranty. Spoke to Stelgis the authorised Smart Reseller and they tell me the only way to get it repaired is to send it to them who have to ship it to Canada to Smart and back. Stelgis do not repair board in UK. By the time we have paid shipping to Canada and got it repaired it is almost the cost of buying a new one. Does anyone know of any company which can repair smartboards in UK ? In particular replace the membrain of the board. or any other solution which helps us reuse the board as I would hate to write off such a expensive kit.