Hey,
We are currently having trouble with a few of our printers.
We have a 5550 which spews out error messages when printing a job with multiple copies.
Error: Unable to store job at printer
Reason: Printer does not support collation at printer.
Solution: turn off Mopier enabled in your printer driver.
Now having looked, this is already disabled. HP haven't updated their drivers for this printer (We need to use the original - non universal - PCL 5 driver due to us having issues from printing within SIMS; if there's a fix for it please let me know) since 2008.
We are also having problems with these printers and 4700s with PCounter, once again a driver problem - it is charging them an insane amount when doing multiple copies.
Has anyone else had any problems like this or anything relevant - I would be so grateful!
Thanks,
Jordan