Jake0590

We are seeking a proactive and experienced Hub Senior IT Technician to support the delivery of reliable, efficient, and consistent ICT services across our academies. Reporting to the Hub IT Business Partner, you will play a key role in ensuring high-quality ICT support for staff and students while helping maintain secure and effective network operations. We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. This role will involve supporting multiple academies across the North Hub, with a base at either The Oldham Academy North or Royton & Crompton Academy, which will be confirmed upon successful appointment. Key responsibilities: Ensure consistent performance of all ICT systems across our academies, providing reliable support and maintenance. Maintain an up-to-date inventory of software and hardware using the Trust's official asset register software. Provide efficient first and second-line support for Academy ICT queries, with technical escalation as needed. Operate the Academy ICT Helpdesk effectively, logging and resolving helpdesk calls within agreed service levels. Assist in managing the day-to-day operations of the network under the direction of the Hub IT Business Partner. Feel free to reach out if you have any questions Hub Senior IT Technician – North at E-ACT National Team - North Hub, National Role | MyNewTerm

We are looking for a Regional Senior IT Technician to work across our Academies based in the Oldham, Manchester and Sheffield. The role will be based at The Oldham Academy North but travel across the Academies is expected. https://mynewterm.com/jobs/621835327/EDV-2025-ENTNH-92622 Key responsibilities: Ensure consistent performance of all ICT systems across our academies, providing reliable support and maintenance. Provide efficient first and second-line support for Academy ICT queries, with technical escalation as needed. Operate the Academy ICT Helpdesk effectively, logging and resolving helpdesk calls within agreed service levels. Oversee and manage the workloads of local ICT technicians, ensuring they possess the necessary skills for the supported service. Liaise with academy staff, the senior leadership team, and other stakeholders. Pay range: SCP 20-25 £32,596 - £36,362 Qualifications and Skills: Relevant ICT qualifications or equivalent demonstrable ICT technical support experience Detailed working knowledge of standard Internet technologies such as SMTP, DNS, DHCP, TCP/IP Experience of supporting ICT networks and infrastructure such as Active Directory, Group Policy, DNS, DHCP, Hyper-V/VMWare , switch/firewall infrastructure and MDM Solutions Experience in supporting the development of ICT provisions and systems Ability to work effectively within a team environment  Ability to communicate effectively with stakeholders at all levels using a range of techniques and media

We are excited to welcome a dedicated and passionate IT professional to join our London & Buckinghamshire team and contribute to the success of our forward-thinking multi-academy trust. The purpose of this role is to be responsible for delivering, maintaining, and supporting technology across the schools in your hub. Managing staff within the ICT team, including their activity, performance, and development. Ensuring that technology is effective in supporting the raising of educational standards across the Trust and providing value for money. Salary: £44711.00 - £49764.00 Job Type: Full Time Closing Date: 21/03/2025 09:00 Apply below https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-3518

We're on the look out for a Hub IT Systems Administrator which is a newly re-designed role to work alongside the existing Regional IT Managers. You'll be based at The Oldham Academy North with the IT Team on site but will be working with me as part of the Northern IT Team atE-ACT! We have plenty of opportunities for professional development within the team with a wide range of knowledge within the team already to support you throughout your journey at E-ACT. We are a 28 school MAT growing up to 40 in the very near future so plenty of project works will be available. Any questions feel free to reach out to myself and I'll be happy to answer any questions. https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-2702

Key responsibilities Reporting to the Hub IT Business Partner, this post holder will be accountable for: Infrastructure Management Network Security and Data Protection Cyber Security System Maintenance and Support Safeguarding and Web Monitoring Pay range: SCP28-32 (£36,648.00 - £40,221.00 37) hours per week, 52 weeks per year https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-2702 Any questions please feel free to reach out to me!

Key responsibilities Reporting to the Regional ICT Lead, the post holder will be accountable for: Operating the ICT Helpdesk effectively and responding to/resolving calls within agreed timescales Assist with the maintenance of ICT hardware and equipment to the required levels including repair where appropriate. Assist with the day to day running of the network Providing support for ICT queries with escalation to third party suppliers when necessary Pay range: SCP12-16 (£26,421.00 - £28,282.00) 37 hours per week, 52 weeks per year https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-2703 Any questions please feel free to reach out to me!

I've done the same setup just recently for staff but they get a TLC error when connecting at home. If they connect to their mobile hotspot they can get to the page no problem. Any ideas for a fix?