We are advising the people we deal with to move too Papercut as its much better than Eq.
I agree Papercut is very easy to setup scan to me etc. In fact, I really like how it points out when you may have forgotten a setting - I setup one recently and forgot to do the SMTP server setting and it popped up and it reminded me, as I had turned on the integrated scanning.
The only thing I've noticed is large scans can hold up the Papercut client, whereas I haven't had the same complaint with Eq.