Bernice

@bodminman Hi I am the Education Manager within BT Business Direct. Firstly apologies that you have been struggling to contact us. All of my team are working from home right now due to Covid and our contact channels have been re-routed to enable customers to still reach us. What you’ve mentioned is unusual and something I am unaware of as we have a dedicated team to support Education as well as exciting propositions for our customers and their Edu needs. Please be assured we are fully open and here to support you as we have always been. If you would like to contact me directly, I will take ownership to deal with your enquiry. In order for me to check why you’ve found this a difficult experience, when we speak if you would be happy to share the contact points you’ve been using this will enable me to see what’s gone wrong so we can make it right. Looking forward to speaking to you. Bernice Iyanda | BT Business Direct | Education - Sales Manager | TEL:+44 (0)7795 986840 E: [email protected] |