olong_work

so dose autoproxy not grab from a configuration file. i cannot locate the .PAC file on our network and was under the understanding that the IP did not affect the proxy and it was all to do with internal configuration. is there a default location for the Auto proxy configuration

sorry i forgot to say we have done that as well as once the proxy is set the device connects fine.

Hello, im currently trying to fix a school using the RM safetynet system that is having issues after changing the subnet mask. the issue is on autoproxy the device can only talk to google domains (e.g. google.co.uk, youtube.com or gmail.com) any other website (e.g. bbc.co.uk/news or RM Education - Proxy Test) does not work. this is for all devices on the network not just ones configured on the domain. this happens on all OS's (windows, OSX, android & IOS ) . as soon as a manual proxy is set the device is fine but this is not workable for devices that go offsite I have checked the devices configuration to see if its got a tattooed PAC or fixed proxy and they doesn't have anything saved i have also checked DHCP and DNS and these are configured correctly and work with the manual proxy many thanks for any help.