Hello
A fellow data manager at another school part of our trust tells me CAPITA SIMS has a new remote tool..
I have been told this records the screen whilst you are on remote and saves the data to an unknown location.. offsite and possibly in Holland?!
How can this be allowed to happen, we are now hugely worried children's names.. contact details have been recorded on Thursday and Friday on remote sessions and sent across to Europe!
Please can someone advise further, because the analyst on 1st line support also confirmed they do not know where the screen recordings (which are automatic worth every session) are saved too!
Concerning.. anyone else had remote sessions with Capita last week?
