ICT Support Role in Bradford

[ThePalmist]

just saw this, hope it helps someone

 

Service Desk Job Bradford

 

[h=2]C4029RR Service Desk Agent[/h]Department of Children’s Services

Education ICT(E-ICT)

Scale 5 £19,621 - £21,519 pa

37 hrs per week

Based at Future House

As part of the Service Desk team, providing first and second-line IT support services to schools and Future House staff. Using a wide range of systems, applications and centrally supported facilities.

• Able to deal with internal and external customers both face to face and over the telephone

• Strong customer focus and highly-developed customer awareness

• Good working knowledge and understanding of current PC operating systems particularly Windows XP/7

• Ability to quickly and effectively solve technical and other work related problems in a logical and methodical manner

Closing date 23 January 2013