Exchange 2010 automatic reply to acknowledge receipt

[RabbieBurns]

We have a mailbox we use to receive emails from external, Im wanting to put an automatic reply to acknowledge receipt of the email, Ive thought about Out of Office but thats a pretty crude way to do it I feel, is there a transport rule or such I can create for this or some existing functionality?

[glennda]

You can set it in outlook the rule, On receive. You could do it via transport but that doesn't guarantee its made it to the mailbox, just the server has received it.

[MatthewL]

Is it a Public Folder or just an account with a mailbox?

[MatthewL]

If it's a mailbox a normal rule should be ok as long as it can run without Outlook.

 

For public folder try this: Auto-Reply Rules Public Folders | Electronic Workplace

[RabbieBurns]

Its just a mailbox

[MatthewL]

Set it up in outlook and create a rule to send a message back, as long as its not set as a client rule you should be fine.

[sukh]

Be careful when you do that, bear in mind you may get an email loop. If it's always from the same external recipient you can ask them to make an exception, likewise you can too to help you both. If the external sender is different then use a transport rule.

[RabbieBurns]

thanks sukh its for job applicants so its always a new sender, just need to auto acknowledge receipt of their email.

[glennda]

thanks sukh its for job applicants so its always a new sender, just need to auto acknowledge receipt of their email.

 

Yup we did it for that too at my last place as a note to say it was received.

[RabbieBurns]

now the hard part, how do i write the transport rule? Via the shell Im guessing?

[glennda]

now the hard part, how do i write the transport rule? Via the shell Im guessing?

 

up to u its dead easy in the console but can be done in shell.

[sukh]

See this - Transport Rule Predicates: Exchange 2013 Help

 

Or if you do an OoO this may work too, but what are the chances the applicant will apply for more than 1 job over a given period...

[RabbieBurns]

yeh i thought OoO was a clumsy way to go about it, ill create a transport rule. Thanks for the link

[RabbieBurns]

See this - Transport Rule Predicates: Exchange 2013 Help

 

Or if you do an OoO this may work too, but what are the chances the applicant will apply for more than 1 job over a given period...

 

Ive been looking at the 2010 eqiuvelent of this page, but Im a bit unsure about the exact process to obtain the required result.., @Glendaa where abouts is it set in the console please?

[sukh]

Ive been looking at the 2010 eqiuvelent of this page, but Im a bit unsure about the exact process to obtain the required result.., @Glendaa where abouts is it set in the console please?

 

EMC>ORG>HUB>Transport rules TAB