Faded Printing - Oki B440

[TronXP]

We are currently having an issue with some of our Oki B440 printers. The prints are coming out very faded, we have replaced the toner and image drum but neither seems to solve the problem. Does anybody have any further suggestions?

 

Thanks

[elsiegee40]

It's not printing in Draft Mode by default or anything daft like that is it?

[TronXP]

No it isn't, one of the printers the fading is just a band down one side

[Achandler]

I have had this problem and it took ages to fix it.

 

Our issue was quite a simple but near impossible to work out, basically it is the optical device that sticks the toner to the page, they don't actually use lasers these printers. If you open the printer top (like normal) you will see a piece hanging down that slots in just behind the toner when the top is shut, if I remember correctly you need to wipe the underside of this, use a damp (not wet) paper towel then dry it with another paper towel.

 

Try that.

[TronXP]

If you open the printer top (like normal) you will see a piece hanging down that slots in just behind the toner when the top is shut, if I remember correctly you need to wipe the underside of this, use a damp (not wet) paper towel then dry it with another paper towel.

 

You are correct! Works perfectly now Thank you

[elsiegee40]

I have had this problem and it took ages to fix it.

 

Our issue was quite a simple but near impossible to work out, basically it is the optical device that sticks the toner to the page, they don't actually use lasers these printers. If you open the printer top (like normal) you will see a piece hanging down that slots in just behind the toner when the top is shut, if I remember correctly you need to wipe the underside of this, use a damp (not wet) paper towel then dry it with another paper towel.

 

Try that.

 

Oh, I forgot about that! Good old OKI. They used to supply a wet wipe thing with the replacement toner to wipe the optic down.