Updated URL not taking affect for users - RM CC4

[tj2419]

Hi

 

I have recently switched our school email over to office 365 everything has gone smoothly. But I have redirected our mail URL (mail.schoolname.sch.uk) to point to office 365. At home works fine. But in school when people try hit the URL it just hangs. I'm guessing it could be some issue with the old emaili domain being stored in the cache or something.

 

Anyone any ideas how to get it to work? And actually redirect to the new URL?

 

Cheers

[jamesfed]

Do you have an internal DNS record to point at the old website?

 

Try doing a PING and seeing what IP address it resolves to.

[tj2419]

Well it appears to work for some but not others when accessing the URL which would make me think the DNS is correct. Cheers

[jamesfed]

Well it appears to work for some but not others when accessing the URL which would make me think the DNS is correct. Cheers

 

ipconfig /flushdns

 

On the clients maybe if your site wide DNS is ok

[tj2419]

ipconfig /flushdns

 

On the clients maybe if your site wide DNS is ok

 

Typically my schools internet feed has just died Could this be run centrally to save me having to run it on all the computers affected? Cheers

[tj2419]

Hi

 

It is pinging the outlook server and i have run flushdns and it hasn't worked :| Some shortcuts work e.g. off our website or in the start menu but the link on the intranet and typing in the mail.schoolname.sch.uk just freeze.

 

Is there anything i could run on the server to clear the cache for URL's or something?

 

Any other ideas please?

Edited October 27, 2012 by tj2419
More Information

[jamesfed]

Administrative Templates\Windows Components\Internet Explorer\Internet Control Panel\Advanced Page

Empty Temporary Internet Files folder when browser is closed

 

If its the temp files that are playing up....