Google Grouping not working as expected

[edutech4schools]

I wanted to create a group (Governors) so the office can share docs with that group. I created a Governors group in the admin panel / groups tab and if I check a governors user account it lists the Group.

 

Problem is if the office share a document with the governors group and then we log in as a governor nothing is shared.

 

Any ideas?

[winng]

Did you share the docs with a message? I find this prompts the user to click on the link in their email notification to access the document. I then get them to click on the folders icon and choose to add it to My Drive so they can find it again another time.

[edutech4schools]

They should not need to click on a link in an email it should just appear in the shared documents folder.