Vodafone Online - Problem logging in.

[Dos_Box]

Just tried to view my Vodafone account today and it keeps trying to get me to complete a registration process. One I completed an age ago I might add. I'm a bit loath to click on 'Forgotten you password' button as I haven't forgotten it and it lets me log in. It does however want me to enter the number of the phone whose bill it is I'm checking to complete a registration process. I did this only to be greeted with a 'This number is already registered' message. If someone else here is a customer could you just check it's me and not their systems having an issue please by trying to logon and check your account.

I can't get access to any other services until this process is complete. Very annoying.

[VeryPC_Tom_M]

I've just logged in fine (to check the date I can look at upgrading my Windows Phone).

[Dos_Box]

Thanks. I'll give it another go and see how I get on. If all else fails I can try resetting my password just in case it is older accounts I'm trying to access, although I have only 2 I can think of. One old one for mobile broadband, long since discontinued and my current one.

[Dos_Box]

Aha, done. Very bizarre. It now wanted my email address as username when it was letting me logon as my old 'simple' username. Perhaps I'd missed an 'upgrade your details' email.