(Cornwall) Anyone else having problems with ehasdocs council website?

[wadtech]

Our premises manager is trying to use ehadocs.cornwall.gov.uk as directed by county, but I can't get it to load documents through our internet connection.

 

It seems to use Brava! javascript document reader but it appears that some part of the client is being filtered or possibly blocked by the firewall.

 

When loading a document to view, the message "Brava! Client loading..." is displayed and the document never loads.

 

County, of course, had the helpful advice of 'it works at our end' when I tried to ask them if I needed anything in particular unblocked.

 

Has anyone else encountered this tool and are there any URLs or ports that we need to unblock?

 

Cheers