FN-GM Posted May 2, 2012 Posted May 2, 2012 Hi, I am trying to Deploy Adobe Reader via SCCM. It is failing to install with this in the error log MSI (s) (9C:C8) [10:40:21:240]: Product: Adobe Reader X (10.1.0) -- Installation failed. MSI (s) (9C:C8) [10:40:21:240]: Windows Installer installed the product. Product Name: Adobe Reader X (10.1.0). Product Version: 10.1.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1635. This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package. C:\Windows\system32\CCM\Cache\FPH0000D.3.System\AdbeRdr1010_en_US.msi This is the command i am running in the package AdbeRdr1010_en_US.msi PATCH="AdbeRdrUpd1012.msp" TRANSFORMS="FPHS-Settings.mst" /passive /log C:\Software-Deployment-Logs\Adobe-Reader-10.1.3.log Any thoughts please? Thanks
sparkeh Posted May 2, 2012 Posted May 2, 2012 (edited) Just to check you have the command right, it should start with msiexec /i Other than that, is the patch in the folder with the msi? It appears it can't find/open the patch. Edited May 2, 2012 by sparkeh 1
FN-GM Posted May 2, 2012 Author Posted May 2, 2012 Just to check you have the command right, it should start with msiexec /i Other than that, is the patch in the folder with the msi? will try it msiexec in front the patch is in the same folder. Thanks
sparkeh Posted May 2, 2012 Posted May 2, 2012 Thanks, but that didnt work. Bah! Hmm does the install complete if you copy the files to a machines and run the command?
gshaw Posted May 2, 2012 Posted May 2, 2012 1) try installation manually as per above, also test without your TRANSFORMS and PATCH lines 2) are the .msp and .mst files in the source folder along with the MSI? 3) has your SCCM package been set to use source files and pointing to the correct folder on the site server? 4) have you added a distribution point for the package? 5) have you checked package status to make sure all files were sent to the distribution point?
FN-GM Posted May 2, 2012 Author Posted May 2, 2012 Bah! Hmm does the install complete if you copy the files to a machines and run the command? It doesnt no. If i run it manually there is nothing in the log file. @gshaw thanks for the input, looks like the error is with the command itself. i will have a play with it.
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