Shutdown & Reboot failing and logging user off

[FN-GM]

Hi,

 

When a user (who has local admin rights) reboots or shutdown a computer it seems to fail and simply logs the user off. It happens on lots of machines with different users. I get the following errors in the event log.

 

Error 1074

Source User32

 

The process explorer.exe has initiated the restart of for the following reason: No title for this reason could be found.

Minor Reason: 0x0

Shutdown Type: restart

 

Error 1073

Source User32

 

The attempt by user to restart/shutdown computer failed

 

 

Does anyone have any thoughts please?

 

Thanks

[FN-GM]

I think I have found it. I think it is caused by the securus client. When i disable it as a startup item shutdowns have worked 100% of the time during the tests.