[ms office - 2010] Word Crashing - A Lot ...

[soveryapt]

Afternoon all

 

I've got an issue with one of the computers at school where it keeps crashing out whilst a teacher is trying to do reviews and what not.

 

It happens occasionally to some people, and I put it down to a hiccup, but with this one it's happened a lot today alone. I've run updates to check there's no fixes and I've done a quick Google on the error report, but there seems to be nothing out there, so I thought I'd see if anyone else knows a work around.

 

Problem signature:

Problem Event Name: BEX

Application Name: WINWORD.EXE

Application Version: 14.0.6024.1000

Application Timestamp: 4d83e310

Fault Module Name: MSVCR90.dll

Fault Module Version: 9.0.30729.4940

Fault Module Timestamp: 4ca2ef57

Exception Offset: 000320f0

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

 

Additional information about the problem:

LCID: 1033

skulcid: 1033

 

Read our privacy statement online:

Windows 7 Privacy Statement - Microsoft Windows

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

 

That's the error log.

 

Any help would be greatly appreciated!

Andy T