Attachements missing in outlook but present in Webmail

[RabbieBurns]

Ive got a 2007 exchange server and the majority of users are on office 2010, with about 5 on office 2003 still. This happens to both.

 

Occasionaly recently emails have been sent and recieved with attachements, usually pdf files from what I can tell but it may be others, that just dont appear within the email client outlook. The paperclip is there indicating an attachment but there is no way to view or find this attachment at all.

 

OPening webmail allows the download of the attachemnt fine.

 

Im not sure how common this is amongst the users and cannot seem to find a consistancy between emails when it occurs.

 

 

Not sure if this is an exchange issue or an outlook issue really.

[RabbieBurns]

Is this something anyone has experienced before? @sukh, for example have you ever had a client with this issue?

 

Im moving to 2010 as soon as I can, hopefully this issue wont follow

[_Bat_]

Possibly related? Inline attachments are not displayed in Outlook 2007 e-mail messages

[sukh]

1. There are a few causes for this which I have seen. It can be due it Inline attachments mentioned above.

2. Outlook security settings ( which I doubt).

3. Message encoding.

 

Typically it's 1.