Zebadee Posted October 31, 2011 Posted October 31, 2011 When i receive any emails from staff via the helpdesk, they all have the staff members name at the end, but when I update any emails they have my username and not my name at the bottom. Is it possible to change this without too much hassle? Cheers, Andy -
nickbro Posted October 31, 2011 Posted October 31, 2011 Edit the *.htm files in the ~/helpdesk/ folder. {6} is the user's display name for newadminnote.htm
nickbro Posted October 31, 2011 Posted October 31, 2011 Scratch that, it will be {7} in the next release.
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