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Posted

Hi all,

 

My first post on the EduGeek forums so firstly hello :)

Now onto the problem we are having... :twisted:

 

We currently have 2x RM DC's running Windows 2000 Server and CC3, in a totally seperate domain we have several DC's running Windows Server 2003.

I'm currently in the process of trying to use the Active Directory Migration Tool from MS to migrate users from CC3 to our other domain, but the RM servers dont' want to play ball.

I am receiving "access denied" messages when trying to get anything outside of the RM domain, I can however come in from our other domain onto the RM servers..

I'm logged onto one of the CC3 servers with and identical username with and identical password to a user on the other domain, in both domains the user is part of Domain Admins, Local Admins, etc..

Going TO the RM domain from the other one silently lets me into the Admin C$ share on the RM Servers, going OUT of the RM servers to one of the servers on the other domain prompts me with the username / password dialog, but even when trying username & password, domain\username & password, username@domain & password... none of them let me in. :?

 

Each domain has its own DNS with the opposing domain setup as a secondary Forward lookup zone, I can ping sucessfully from all sides to the domain and the servers FQDN.

Times on all servers are synced, DCDiag shows good on both domains..

 

Anyone have any ideas on why this won't work.. do RM tweak any settings to not let me impersonate a user from a different domain ?

 

Any help appreciated before the sledge hammer comes out :twisted: :lol:

Posted

Ok I've managed to sort this problem out now.

For anyone that's interested it was due to Windows Server 2003 having the "Microsoft Network Server: Digitally Sign Communications (always)" policy set to Enabled.

As the CC3 network didn't comply with this setting they didn't want to chat to each other - once the Policy is disabled I can browse the other domain without any problems.

Well there goes about 10 hours of my life wasted figuring that one out! :lol:

Posted

Hmmm where to start... :)

 

Well its; Slow, Unreliable, Inflexible, expensive.. to name just a few :p

 

We are currently migrating to a single domain for better managbility and consistency, the use of RM's little applications makes our machine crawl (and they aren't low spec.) For example if I take a look at the package list for a machine I can see;

 

RM AppACLTool

RM AppAgent

RM AutoExNt

RM CD Burning Helper

RM Default Logon Settings_1_0

RM Default Profile

RM Desktop Agent

RM Desktop Components

RM Explorer

RM Explorer Agent Quiet

RM Explorer Schemes

RM Font Controller

RM Gatekeeper

RM IDChecker

RM KeepList_1_5

RM Location Chooser

RM Location Services

RM Logoff

RM Logon Provider

RM LogSrv

RM Offline

RM Outlook Profile Setup

RM Policy Merger

RM Printer Credits Client Service

RM Printer Credits Framework

RM Printer Wrapper Service

RM Privileged User Policy

RM Privileged User Service

RM Reglock

RM Station Manager

RM Station Rebuild BuildManager Resources

RM Status Reporter

RM StnDeliv

RM User Help

RM Volume Control

RM Web Launch

RM Work Connector

 

Phew... can you say BLOAT ! :)

 

All of that junk and half of it doesn't work! The management console decides it won't load on even days of the week and when it does it takes 5 minutes to change a password.

Printers dont allocate correctly and some decide they like a user so much they will follow them around the school.

 

I think i've said enough :p

Posted

It's unfortunate you have the problems you do. We have a fully-functioning CC3 network that does exactly what we want, and we only paid for the original servers and the connect licenses thereafter, not really all that expensive. Have you thought about getting one of their engineers in to sort it out?

 

The benefits we currently receive with CC3 (for us) far outweigh the costs and mountain of problems associated with a new vanilla network.

Posted

Sounds like your one of the lucky few, others I've spoken to also have similar problems with CC3. To be honest we're too far down the road now to consider staying with them, consider you spend a few grand a year (I think it was 4) on a support contract and one of the disks in your server fails.. ok no biggy just phone up support and get it replaced... WRONG!

It took RM 3 WEEKS! to finally sort the server out, first they brought the wrong disks with them (one of their own servers!) attempt two, wrong disks AGAIN!... third time lucky ? NOPE.. the right disks this time but they can't get the data restored, so they give up and book a 'top dog' engineer to come back.

Fourth visit... manage to get data restored but in the process of fitting the disks leaves DVD drive in server unplugged.

Visit number 5.. to repair the DVD drive they broke..

 

We have reported numerous issues we see on the network and they very rarely come back with a solution, to be honest the support (for the price we pay) is appauling, so for us the best solution is to move all students to the existing domain and lock them down with group policy etc..

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