Cisco Network Assistant Help!

[farquea]

I have Cisco Network Assistant 5.5 installed and have used it in the past. I came to login today and when i select the community to connect to i get prompted for my username and password. I caanot for the life of me remember what credentials i used to login with, whether it is network credentials or something specific to Cisco.

 

Can someone help me and explain what type of username it would be and in case i need to, anyway of resetting the username/password?

[cpjitservices]

if it's network hardware you are trying to login to then you are going to have to reset the password on the hardware side, easy enough done. Where you trying to access a switch or router ?

[farquea]

You login to a community on Network Assistant which contains all switches. I'm pretty sure i just used to use a Domain Admin account and also just found a group called "switch_admin" which is only assigned to the 3 domain admin accounts. but yet CNA just doesnt seem to like these credentials when logging in.

[cpjitservices]

try re-installing the program - never had much dealings with CNA to be honest. And also you could try and connect to a device individually - im just gonna install it from the server see if I can help you

[cpjitservices]

looks like you have to login to a management device rather than onto a domain - see if you can find the seed IP if you cant though your going to have to connect to each device individually.

[jtotheb]

It should be the password you use to telnet into the device as CNA just uses a load of telnet lines to control the switch(es).

[farquea]

found the problem, it is just my domain admin login as it was a member of the switch_admin group but there was also a policy in place listing 3 ips which i think you had to be logging in from for it to work. Taken those out and can login fine now.