rush_tech Posted February 15, 2011 Posted February 15, 2011 Mojo Helpdesk? interested to get feedback if it any good or bad. Our school is thinking about using it. Thanks
MK-2 Posted February 15, 2011 Posted February 15, 2011 is this purely for an internal web helpdesk/ICT problem reporting? if so, i'd look at webhelpdesk, as it will be free for 1 techie (can all use same login if more than one)
rush_tech Posted February 15, 2011 Author Posted February 15, 2011 Yes it's for an internal helpdesk, also ideally there are 3 of us so a 1 license solution is kind of limited
glennda Posted February 15, 2011 Posted February 15, 2011 Have you looked at Request Tracker? Free and is pretty good I've used it and got multiple queues setup in it - 1 for us, 1 for absence, 1 for SLG, 1 for premises and was really easy to setup.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now