JPEG problems

[mrforgetful]

We're having problems with kids not been able to open/view jpgs using Photodraw V2, Fireworks 8 and maybe a couple of other programs.

 

They can save to other formats except jpg, gif and maybe others.

 

I've found the following help on numerous websites, but the major problem is that the reg file mentioned is no longer hosted and even though the instructions appear on numnerous sites, the file is only hosted on one.

 

STEP 1 - VERIFY NECESSARY FILES

 

First, we have to have the Graphic Filters for Office, noteably:

GIFIMP32.FLT

JPEGIM32.FLT

Both of these files should be in this directory:

C:\PROGRAM FILES\Common Files\Microsoft\Shared\GRPHFLT\

 

Open the above directory with WindowsExplorer or other tool to verify existance of these files. If they exist, proceed to STEP 4 - FIX THE REGISTRY

 

STEP 2 - INSTALL THE OFFICE FILTER FILES

 

If you do not see these files in this directory (or if you want to make sure that ALL graphic filters have been installed), then do the following:

 

Start / Settings / Control Panel / Add-Remove Programs

Select Microsoft Office

Select (winxp) or (win2k)

Add/Remove Features

Office Shared Features

Converters and Filters

Graphic Filters

 

Ensure that the filters for the filetypes you want have been installed. If not, install them, then look again in

C:\PROGRAM FILES\Common Files\Microsoft\Shared\GRPHFLT\

for these files. If they're not there, stop; I cannot help with this problem.

 

STEP 3 - TRY OPEN AFTER INSTALLING FILTERS

 

If the filter files are in the ...\GRPHFLT directory, then try opening the files again with PhotoDraw or other MS program. If still not working, the solution follows:

 

STEP 4 - FIX THE REGISTRY

 

(Note 1: You should back up the following registry keys before continuing):

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters]

 

(Note 2: This fix assumes that all Office Graphic filters have been installed. You can go back to step 2 to ensure that all Graphic filters have been installed)

 

Right click the following link, and SAVE (not Open) the file to a location you can find (for example, C:\) http://www.lovelady.com/unixsrc/GRAPHFIX.REG

 

Now, START / RUN / REGEDIT.EXE

 

From the Registry Editor window, select File, then Import

 

Point to the .REG file (in our case, C:\GRAPHFIX.REG) that you just saved, and select OPEN. The keys and values will be copied into the registry. You should now be able to open these files with Office-Related applications, etc.