Offline files

[Tricky_Dicky]

Hi all,

 

I'm trying to setup some new teacher laptops using Windows 7 and having fun with one user and her offline files.

 

Basically, the option to make available offline is not available on her H: (home) drive and yet is available on all the other mapped drives. It only seems to be this user that is affecting because the other teachers have it working fine.

 

Any ideas as I'm tearing my hair out trying to find things to compare?

 

Rich

[dhoward_westexetc]

Check you don't have 'Prohibit Make Available offline' enabled for your H drive.

 

Other than that the user's H drive may already be synced. If its already synced 'Make available offline' won't appear as an option. Highlight each folder on the H drive of the affected user and you should see on the status bar below 'Always Available' for Offline availability. Remember that Offline files syncs My Documents offline automatically by default, so if H: is also My Documents, that will be made offline.