can't access website on home connection but can on mobile broadband

[secretlife]

The weirdest thing - I am setting up a new site and for the first couple of days I could access its URL and ftp up to it (via Filezilla) ok. Then all of a sudden a couple of days ago I couldn't get onto either anymore - thinking the hosting company's server might be down I went on that site "is it just down for me or everyone" -and it told me it was just down for me. I can't get onto the hosting company's site either - and they are (apparently) up and running. So today I turned my wifi off and plugged in my mobile broadband dongle - could access the site, ftp up to it and get to the hosting company no trouble. I really don't get this - does anyone have any suggestions? I tried turning off my Windows firewall but still can't get on. I did a forced refresh and tried in IE and FF but still no joy. I tried "yougetsignal.com" whereby you can see all the other sites on the same server as yours - and discovered that on my home broadband I can't access them either! (or at least the few I tried) What on earth has prevented them coming to my home broadband?

[kmount]

Sounds like your IP/ISP is blocked by your webhost (or the other way around).

 

Would be helpful to know the ISP you're with and the url for your site.

[secretlife]

The site (which is not working yet but at least people who CAN see it get an error message) is http://www.maharamary.org.uk and it's hosted by veloxserv. I am with BT Broadband.

[kmount]

Yeah, I get the error message.

 

I read before about someone being blocked from Veloxserv.

 

Ah here it is!

 

Drop them a message, I'm sure they'll be able to sort it out.

[Messa]

Hi,

 

Just to add to this, we sorted it, all up and working!

[secretlife]

And just to add that I just came back to say the same :)

[kmount]

As always a good response Craig.

 

Good show.

[Messa]

All part of the service