Smoothwall: Support role, Southampton, UK

[tom_newton]

Ladies, Gentlemen and other,

 

We have (yet another) support role opening up in our southampton office. This is due to our continued rapid growth, and a desire to keep customer support at a very high level.

 

Some details here: SmoothWall | News » Company

 

As you might notice, we also provide informal support through edugeek - which we are finding works pretty well. As such, being a current eg poster confers a slight advantage

 

It's a great role, one in which the possibilities for learning new skills are broad. There are also opportunities to progress into on-site engineer roles for those that would like that sort of thing. There is weekend work involved (though I think since the job ad went up it has changed) - usually one whole weekend in every 4, though as we add to our numbers this is expected to change, which you then get back in the form of two weekdays. I mention this because it does put some people off - and it is best to be "up front".

 

Any questions by email, PM or in thread.

 

Cheers,

 

Tom

[tom_newton]

[tom_newton]

Just punting this back into life - we're still looking for support types, ex-school techs seem to make great, patient support agents