Server 2008 R2 Ricoh printer margin issue URGENT!

[rocknrollstar]

Hi, we've just installed a new 2008 R2 server, single server. We have several Ricoh c420dn printers. On the 2008 server, I installed the latest PCL6 drivers for both x86 and x64 computers.

 

When I go to print some a very basic document in Word (just text), it sets a margin of 9.3cm on the left, where nothing can be printed. Print preview shows 9.3cm of white and then the left over of what I am printing. Page setup is A4, If I change the margins to 2cm all round, Word tells me to fix the margins as it's outside the page boundaries, and sets the left to 9.3cm. I've uninstalled and reinstalled MS OFfice, no change.

 

Why?! I can't see it anyway. Have checked printer properties etc, nothing unusual.

 

Please does anyone know how to fix this- I'm stuffed in the morning if teachers can't print...

 

Thank you.

[rocknrollstar]

Ok, turns out there is an issue with PCL6 drivers. Downgraded to PCL5c from the website and voila, margins are ok. PCL6 just seems like a waste of time to me, not sure of the benefits! PCL6 drivers may be fine, but PCL5c actually work properly...

Thanks anyway for your interest.