WSUS stopped working

[Clockworks]

For some reason, everything came crashing down on August 3rd. Checked the error long and here's what I got (all at the same time):

 

- Self-update is not working.

- Some client computers have not reported back to the server in the last 30 days. 7 have been detected so far.

- The Reporting Web Service is not working.

- The Server Synchronization Web Service is not working.

- The Client Web Service is not working.

- The SimpleAuth Web Service is not working.

- The DSS Authentication Web Service is not working.

 

What in the world would cause this to happen? It's a lot of errors...:confused:

[elsiegee40]

WSUS version and Operating System please

[Clockworks]

What else is running on that server?

What is the host OS?

What version of WSUS?

Does the WSUS management console open up?

 

File Server, Application Server, Domain Controller (AD), DNS, DHCP

Server 2003 Standard SP2

WSUS 3.2

Yes, it opens up

[Clockworks]

Well, I tried to remove WSUS this morning but before that, I ran dcpromo and put AD in it yesterday (the other server had that as well). It worked, I restarted, and tried to reinstall it again. The moment I ran the installer, I get the same window asking me to uninstall it again. I try to do so and it tells me an error occurred.

 

So I can't install it, nor can I uninstall it. What the hell is going here??

[sted]

if you rename/ promote/demote/domain a server running wsus it throws a strop as the pc name is no longer the same (i think thats why anyway). You will have to remove wsus the ms#sceee bits etc as well try using msicuu2 that can often help

[Clockworks]

if you rename/ promote/demote/domain a server running wsus it throws a strop as the pc name is no longer the same (i think thats why anyway). You will have to remove wsus the ms#sceee bits etc as well try using msicuu2 that can often help

 

I learned that the hard way, does this mean that the server running WSUS can't have anything else in it? Such as AD, DNS, DHCP, and File Server? We were going to use a new machine for all that, since the old one was getting sluggish. Would that also explain why it failed on that one day?

 

Regarding the second part, how do you remove WSUS using ms#SCEEE bits and the MSICUU2? I tried to run SEE_10msi and all I get is:

"Directly installing Windows Internal Database is not supported. Refer to the product documentation for more information."

[sted]

I learned that the hard way, does this mean that the server running WSUS can't have anything else in it? Such as AD, DNS, DHCP, and File Server? We were going to use a new machine for all that, since the old one was getting sluggish. Would that also explain why it failed on that one day?

 

Regarding the second part, how do you remove WSUS using ms#SCEEE bits and the MSICUU2? I tried to run SEE_10msi and all I get is:

"Directly installing Windows Internal Database is not supported. Refer to the product documentation for more information."

 

mo it runs happily on dcs but has to be installed AFTER pc is named domained promoted etc

 

ms scee bit should be in add remove

 

the msicuu2 you download (microsoft installer clean up) to remove anything you cant do yourself

[Clockworks]

Sadly, no such luck with the MS Scee bit thing. And I heard the Windows Installer CleanUp Utility tends to leave collateral damage, removing things I don't want to.

[sted]

Sadly, no such luck with the MS Scee bit thing. And I heard the Windows Installer CleanUp Utility tends to leave collateral damage, removing things I don't want to.

 

never had an issue with it personally as long as you pay attention it only removes what you tell it to

[Clockworks]

Found the solution, very simple too.

 

Open regedit and go to the following key :

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server\Setup\"wYukonInstalled"=dword:00000001

 

Change the value from 1 to 0

 

Removed the old install with the install EXE (works both ways) and worked like a charm.

 

Finally able to uninstall it....only to come across a new issue. I am trying to "Use the existing Windows Internal Database on this computer," and every time it tries to connect to it, it fails. It tells me the "SQL Server does not exist or access is denied."