SmoothWall authenticaiton problem

[sjatkn]

I have just done the latest update to SmoothWalls authentication and now I am having problems.

 

In the services » authentication » control page I have a red X against current status. I run the diagnostics and get "Can contact authentication service" with an X against it.

 

In the logs for the authentication service I see

 

16:00:26 authd Reading ident by IP file

16:00:26 authd Clearing old login sessions

16:00:26 authd Reading temporary group map file

16:00:26 authd Fatal error at src/ds_tempmap.c:101: Missing domain field in temp map

 

Any thoughts on how to fix it.

 

I do have a call open with Stone regarding this, but often you folks are faster.

[DMcCoy]

You may need to configure authentication again as the settings may be lost when updating the auth module.

[sjatkn]

You may need to configure authentication again as the settings may be lost when updating the auth module.

I will take a look at this on Monday.

 

My only concern would be that it looses all the group settings I currently have. I did run the diagnostics and all the Active Directory settings were showing as okay.

[rob_f]

16:00:26 authd Fatal error at src/ds_tempmap.c:101: Missing domain field in temp map

 

Any thoughts on how to fix it.

 

Hi there,

 

Just having a quick glance at some of the code, do you have any temporary bans (Services > Authentication > Temporary Bans) currently in place? If you do, can you try removing these, restarting authentication and if that works re-create them.

 

This may be the same for if you have ever "overloaded" AD users by creating a user with the same name in Local Users, to assign a user to a different group than AD is telling us.

 

Let me know how you get on,

 

 

Rob.

[sjatkn]

Just having a quick glance at some of the code, do you have any temporary bans (Services > Authentication > Temporary Bans) currently in place? If you do, can you try removing these, restarting authentication and if that works re-create them.

 

This may be the same for if you have ever "overloaded" AD users by creating a user with the same name in Local Users, to assign a user to a different group than AD is telling us.

 

Thanks.

 

I have definitely got some temporary bans in place. I will give your advice a go in the morning.

 

I may, though working from memory, have overloaded an AD user.

[rob_f]

Cheers, I've alerted support so if no dice from this please PM me your details and they'll get in touch.

 

Ta,

 

Rob.

[sjatkn]

Just having a quick glance at some of the code, do you have any temporary bans (Services > Authentication > Temporary Bans) currently in place? If you do, can you try removing these, restarting authentication and if that works re-create them.

Thank you.

 

This has worked and SmoothWall authentication is back up and running.

[SpuffMonkey]

Thank you.

 

This has worked and SmoothWall authentication is back up and running.

 

Yeah - we had that too! Annoying...