SIMS: Exams Organiser issue - validation error when deleting component sitting.

[pete]

We have an issue in exams organiser for a particular seating - we can't delete the component seating for that exam. When we do this:

 

Fire up Exams Organiser.

Focus > Seating Organiser > Refresh.

Pick "Biology Unit 1 Tier H". (BLY1H) > View/Edit.

 

When trying to delete the component sitting by hitting the minus sign we get a validation error after confirming.

 

Any ideas?

 

(Yes, we have a case open with Capita, but it's been 18 days without any progress, which is an issue for an out-of-forum "we're not very happy with you" communication for more official channels).

Edited May 7, 2010 by pete

[Sarconia]

What exactly is the error message that you are receiving?

 

I've not heard of anything like this before but I am wondering if any students have been withdrawn from this exam but have not had their seats cancelled?

[pete]

Error (which I forgot to include) is:

 

Warning: Validation

Seat does not exist.[/i

 

It only happens with this one session (others are fine).

Edited May 7, 2010 by pete