Help -- Duplicate Contact Check Report

[dan400007]

Hi,

 

We're getting ready for SLG and have deleted our unlinked contacts and run the Duplicate Contacts Check report....

 

After a little while the report finished, all 672 pages and 8300 records (we have 1500 students on roll)

 

Please, has anyone got any suggestions on reducing this down???

[Sarconia]

Unlinked contacts are generally a pain as contacts can be linked into numerous areas of SIMS.net. When you view a contact's details, the associated student's panel only shows student's they are associated to, it doesn't show if they are associated to any applicants or in the system as a next of kin for a member of staff. If the contact is linked to anyone in these areas, it will stop them from appearing in the Delete Unlinked Contacts routine.

 

There are numerous patches available from Capita (which I've not yet applied to any school's databases so I'm not 100% sure what they all do exactly). It starts off with KB95547... Apparently "The patch updates Tools | Housekeeping | Delete Unlinked Contacts so that it can delete ANYONE with no remaining purpose in SIMS". Does that mean we can delete anyone? Or just contacts who are already unlinked?

 

It's probably worth logging a case with the Capita helpdesk about this one.