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Hi gang,

 

We have an Epson EPL-N3000 printer that's suddenly started printing nothing but full black pages. I've checked the drum and the toner but nothing seems a problem.

Then, we discovered the attached part. It's a sponge roller and it's COVERED in toner. I'm not sure if it's supposed to be but it could be what's causing the problem.

 

Does anyone know it's name and if it needs to or can be replaced?

 

Thanks :)

epsonpart.jpg

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