Outlook Stripping File Extesnsions From Mail Attachments....

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...To External Recipients.

 

Messages we send to recipients outside the domain [recipients other than those on SchoolExchangeDomain.Local] so if I were to send an E-Mail to:

 

[email protected] from [email protected] with the attachment WordDocument.DOCX

 

it will be delivered intact [full text, attachment and extension]

 

However if I send an E-Mail to:

 

[email protected] from [email protected] with the attachment WordDocument.DOCX

 

the message will be delivered and so will the attachment but the attachment will arrive as:

 

WordDocument

 

or even sometimes:

 

W1

 

Can anyone tell me what is causing this? [i do not manage the Exchange server so any information I gain here I will have to forward to the Exchange Manager: Hopefully he will be receptive]

 

Many thanks.

 

Version: Exchange 2007

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I though I would bump this thread as it is now becoming an issue with our Governors.

 

Anyone got anything to suggest?

 

Anything I might try could help.

 

Thanks.