Smoothwall Help

[DSapseid]

I have restarted the server and still the same! I looked at the logs as suggested but nothing glaringly obvious (well to me anyway!) however when i look on the realtime - system page i get the following message appearing every few seconds for different users. Im assuming this is what the problem is!

 

Jun 22 10:24:09 s_sys@MCC-SVR-01 dansguardian[12412] Reponse from AuthD not marked as OK; this is what we got:

Jun 22 10:27:29 s_sys@MCC-SVR-01 smoothauthd LDAP user search [email protected] filter=([email protected]) searchbase=OU=Manhood Community College,DC=Internal,DC=Manhood,DC=Sussex,DC=sch,DC=uk

[rob_f]

That looks generally OK. Do you perhaps have a funny netbios name for your network? I say funny, I think it assumes that it is "INTERNAL" based on your LDAP context above.

 

I'd be inclined to force it to whatever it needs to be under the advanced settings on the auth settings page.

 

Also, do all your users have username@domain style login names on their account tab in AD? If not, either get them created with something like ADinfinitum or whatever it's called, or tick the Use SAM Account Name in the same advanced auth settings section.

 

Failing that, feel free to give support a call. We all love a good AD query

 

 

Rob.

[DSapseid]

No i dont have a funny netbios name, the netbios name is the 'internal.manhood.sussex.sch.uk' one and domain name is 'mcc'.

 

All users have a @mcc enabled in AD.

 

Think i may phone support because i dont want to start messing around with the sam thing.

[DSapseid]

Theres no response on the smoothwall number i ring the 08700 1999 500 number and dont get the woman giving all the options it just rings i have held on for over a minute and still nothing!

[rob_f]

Hmm, that's strange. Just tried now and it's ok. Give it another go and if it's not working i'll get someone to call you.

 

RE netbios name, it should be what you see in the domain box on windows PCs when you login - it is by default the leftmost portion of the DNS domain name and won't contain any dots.

[DSapseid]

Number still isnt working! Just tried again, will pm you with my direct line.

 

I always get netbios and domain name round the wrong way! especially after only 5 hours sleep since thursday!!

[DSapseid]

All appears to be working now Some of the accounts were set to @mcc and some were @internal.manhood.sussex.sch.uk when i changed them all to be the internal one it started authenticating properly

[DMcCoy]

No i dont have a funny netbios name, the netbios name is the 'internal.manhood.sussex.sch.uk' one and domain name is 'mcc'.

 

All users have a @mcc enabled in AD.

 

Think i may phone support because i dont want to start messing around with the sam thing.

 

That is a bit unusual

 

smoothauthd LDAP user search [email protected] filter=([email protected]) searchbase=ou=Users,ou=Medina,dc=medina,dc=school

 

The Netbios is MEDINA, The domain is medina.school, the user principle is medina.school.

[DMcCoy]

All appears to be working now Some of the accounts were set to @mcc and some were @internal.manhood.sussex.sch.uk when i changed them all to be the internal one it started authenticating properly

 

my reply was too late

 

I should think you have renamed the domain in the past and those are old users who existed in it before the change? New users would be created with the correct upn.

[rob_f]

In that situation you could enable the "use sam account name" option to avoid having to change any UPNs within AD.