Exchange hair loss

[steelrazor]

i've got two problems which are frustrating the hell out of me!

 

1) I've got one user who after adding their mailbox in AD it says it can't find the user in the address book when entering the username on the outlook add an exchange account page

 

in AD when i click on the user properties, under the E-Mail adresses tab it's not automatically putting in email addresses (almost as if it's not picking up the recipient policy)

 

2) I've got another user which seems to have created the mailbox fine in AD and appears in exch. system manager, yet it's saying it can't pick up the default mailbox store when i try to add the user

 

 

Any suggestions would reeeally be appreciated!

[Dos_Box]

Are you working from a workstation or directly on the Exchange Server when this happens?

[steelrazor]

i'm working from the exchange server apart from when i'm setting them up on outlook and it comes up with those error messages

[Lord_Edam]

If you aren't listed in an address list, you can't add an account in outlook. Find out why RUS isn't giving you email addresses and work from there - it could be that the recipient update service only runs at scheduled intervals, in which case just wait until it's run.

 

Trying to log on through OWA (if it's setup) might also kick it into working for you.

 

I've experienced your second problem if I try to create an outlook profile immediately (as in, less than five minutes) after either creating the exchange account, or if I create the account in one storage group and move it into another before the user has had a chance to log on to it.