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Do people when they get an exception error in windows always send the reports?

 

I fear not as most people feel it is an intrusion into their privacy but also fear it could be something they have done which has caused the fault in the first place (fear of the unknown).

 

With such a large database and the way in which it is coded certain errors do occur but when they do, it is as you say rather daunting when you get an unknown error, but if you log the fault with Capita straight away they are usually fairly quick with a response (It would seem on the whole).

 

As we have very few problems with Sims I would not know how effective they are as a whole but would imagine that Capita would try to effect a solution to individual problems as soon as is practical.

 

The problem lies I feel with the individual schools different demands on the system and therefore what works rigidly for one school doesn't work for another which is why some problems can take longer than others.

 

I do feel for Phil sometimes but he does a fine job in responding quickly to almost everyones gripes on here so give credit to the man.

 

Thank you Phil for enduring our gripey days may you carry on regardless :)

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