bluevanman63 Posted September 24, 2009 Posted September 24, 2009 I have had problems with the above, whereby blank pages open instead of interactive resources. It appears to be related to more recent versions of shockwave. We have had to resort to un-installing shockwave using their un-installer and installing version 9. The problems go away until someone updates shockwave again.
TechSupp Posted January 13, 2010 Posted January 13, 2010 I know this is an old thread but got the same problem running Robolab (try the demo on the front page), at school it won't work even after updating to the latest versions but come home and it works fine even after updating to the latest versions. Only thing I can think is we had an issue with access rights last year. Anyone got any clues i.e. is it permissions etc?
elsiegee40 Posted January 13, 2010 Posted January 13, 2010 With shockwave I fixed it by running the application as administrator on the affected machines. This one in particular Flower persuaded Shockwave to install an extra feature and it then ran fine for all users! I would try doing this (running Robolab as admin not using Flower!). If that doesn't work and your users have mandatory profiles, make the mandatory profile roaming (change ntuser.man to ntuser.dat), and use it with a test user who has admin privileges. If it then works, convert the profile back to mandatory and everyone should be fine. 1
TechSupp Posted January 13, 2010 Posted January 13, 2010 Thanks, think it has got to be something along those lines as we used the site fine last year. Will have to have a look next time I'm in....off to BETT tommorrow get the Pizza ready!
elsiegee40 Posted January 13, 2010 Posted January 13, 2010 off to BETT tommorrow get the Pizza ready! *jealous* harrumph!
TechSupp Posted January 15, 2010 Posted January 15, 2010 Unfortunately missewd the pizza as we got caught up sorting out a show deal for prices on a stand. Ah well, got to the stand in the end and had a great time at the show. Well done to all exhibitors, got somne good contacts and a few good ideas to follow up.
TechSupp Posted January 15, 2010 Posted January 15, 2010 Right, back to the problem at hand...I am in another school at the moment and thought I would just try out the site and guess what....it won't work here either and gives the same problem! I am running the PC logged on as a local admin so no roaming or mandatory profiles loaded, uninstalled shockwave and flash, ran Adobe shockwave uninstaller utility, cleared temp files etc and let the website load the flash and shock when it discovered they were not installed and it still does not work! Running out of ideas now (or should that be ran?) as I'm now asking the question any ideas what iot could be? By the way checked the site at home and it works fine with the latest flash etc.
elsiegee40 Posted January 15, 2010 Posted January 15, 2010 Did you try running this as administrator before retesting you stuff? Flower It's normally only the BBC stuff that blows up with this kind of problem for me... it'll run fine for months and then suddenly it detects a low-flying pig somewhere in the universe and I'm back to trying to make shockwave and flash work again.
TechSupp Posted January 15, 2010 Posted January 15, 2010 Just been testing and installing as a local admin at the moment to try and limit the nimber of changes being made and variations to test, but still got nowhere. Tried all sorts of other shockwave apps on the web and they all, including flower, work just fine, just not the one I need!!!! Run out of ideas and patience at the moment! Did email their techsupport but not holding my breath!
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