IT Ops Manager (field based) - Based anywhere from Sheffield to Northants - up to £58K negotiable

[Will_Townsend]

IT Operations Manager (Field based)

Multi-site role across several Independent schools in the East Midlands & Anglia regions

Up to £58,500 negotiable + strong benefits inc:

Expensed travel from closest base site, Contributory pension scheme - employer contribution up to 18%. Life assurance. Free lunches in term time, Comprehensive training support including non-contributory apprenticeship programmes; training grants / loans available. Cycle to work scheme. Employee Assistance Programme. Retail and lifestyle discounts. Staff discount on school fees

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Take ownership of IT across a modern, cloud-first environment

Ready to step into a role where you can genuinely shape IT strategy, lead teams, and drive transformation?

This is a standout opportunity for an experienced IT professional to take responsibility for IT operations across a group of well-resourced sites, delivering reliable, secure, and forward-thinking technology that directly supports end users. With support and development from Central Office.

You’ll combine hands-on technical expertise with leadership and strategic input, making this ideal for someone looking to move beyond pure support into a broader operational leadership role.

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Why this role is different

Multi-site influence – lead IT across a cluster, not just a single environment

Cloud-first technology stack – heavily invested in Google Workspace and Microsoft 365

Real ownership – shape infrastructure, service delivery, and future roadmap for your schools within a bigger group.

Leadership opportunity – mentor and develop on-site technical teams in each site.

Continuous improvement focus – drive modernisation, not just BAU

Purpose-driven environment – see the direct impact of your work every day

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The role

You’ll be responsible for the end-to-end delivery of IT services across multiple sites, ensuring systems are robust, secure, and aligned with organisational needs.

Key areas of impact:

Service Delivery & Operations

• Oversee day-to-day IT operations, support services, and infrastructure performance
• Act as an escalation point for complex technical issues
• Ensure consistent, high-quality IT support across all locations

Infrastructure & Cloud Technologies

• Manage and optimise Google Workspace environments (Admin Console, devices, security, data governance)
• Support and develop Microsoft 365, Azure/Entra ID, and hybrid infrastructure
• Ensure systems are scalable, secure, and future-ready

Projects & Change

• Lead infrastructure upgrades, system implementations, and technology rollouts
• Drive standardisation and best practice across sites
• Contribute to IT strategy and long-term planning

Security & Resilience

• Maintain strong cybersecurity practices and compliance
• Support backup, disaster recovery, and business continuity planning

Governance & Quality

• Manage documentation, asset registers, and reporting
• Ensure adherence to IT service management (ITIL-aligned) processes
• Oversee third-party suppliers and service quality

Leadership & Collaboration

• Lead and develop a distributed team of IT technicians
• Work closely with stakeholders to understand needs and deliver solutions
• Promote collaboration, innovation, and knowledge sharing across sites

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What you’ll bring

• Strong experience in IT operations, infrastructure, or service delivery
• Hands-on expertise with:
  • Google Workspace (essential)
  • Microsoft 365, Azure/Entra ID, Windows environments
• Experience leading or mentoring technical teams across multiple locations
• Solid understanding of ITIL-based service management
• Proven track record of delivering projects and driving improvements
• Strong problem-solving, communication, and stakeholder engagement skills

Ready for your next step?

If you’re looking for a role where you can develop your technical leadership, used your hands-on expertise, and see real impact, this is an excellent opportunity

 

Probably Nottingham, Loughborough, Grantham would be best location but could be doable from South Sheffield to North Northampton.