Oldham - Senior IT Technician - £32-£36K

[Jake0590]

We are seeking a proactive and experienced Hub Senior IT Technician to support the delivery of reliable, efficient, and consistent ICT services across our academies. Reporting to the Hub IT Business Partner, you will play a key role in ensuring high-quality ICT support for staff and students while helping maintain secure and effective network operations. 
We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. 

 

This role will involve supporting multiple academies across the North Hub, with a base at either The Oldham Academy North or Royton & Crompton Academy, which will be confirmed upon successful appointment.

Key responsibilities: 

• Ensure consistent performance of all ICT systems across our academies, providing reliable support and maintenance.
• Maintain an up-to-date inventory of software and hardware using the Trust's official asset register software.
• Provide efficient first and second-line support for Academy ICT queries, with technical escalation as needed.
• Operate the Academy ICT Helpdesk effectively, logging and resolving helpdesk calls within agreed service levels.
• Assist in managing the day-to-day operations of the network under the direction of the Hub IT Business Partner.
  
  Feel free to reach out if you have any questions

 

Hub Senior IT Technician – North at E-ACT National Team - North Hub, National Role | MyNewTerm

Edited June 3 by Jake0590