SIMS Connected - address validation issues

[bobsmith]

Good morning all

 

I was happily validating addresses for my new applicants yesterday but as of this morning myself (data manager) and another user are both getting an error when trying to use the address validation service.

 

Anyone else had this and have a fix?

 

[bobsmith]

then the follow up error is this:

 

[bobsmith]

well it looks like it was something at parentpay's end as they replied that it "should be fixed now". No further explanation given....

 

It was indeed working again without any action by us.