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We are experiencing major problems with Smarttech MX interactive screens at our school.

 

On some occasions the screen shuts down randomly, on other occasions the screen becomes responsive and you have to restart to get it to work. 

 

Smarttech refuse to come out and see us, and tell us to re-format the devices, which isn't helpful.

 

Other schools within our Trust were going to get the same type of screens, but that's on hold now, as we have no solution in sight. 

 

Does anyone else have this problem?


Does anyone have any method of getting Smart to actually come on site, and see the problems for themselves and actually come up with a solution?

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