FMS END OF YEAR FINAL CLOSE

[Neilk]

We are stuck and no one knows how to help- we cant final close year due to a problem in final close.

CFR checked and notes made.

Premin close is all OK.

Final close one error ,message checking system.

 

I've tried just about everything to clear this so any ideas welcome

[SIMS_Customer_Support]

2 hours ago, Neilk said:

We are stuck and no one knows how to help- we cant final close year due to a problem in final close.

CFR checked and notes made.

Premin close is all OK.

Final close one error ,message checking system.

 

I've tried just about everything to clear this so any ideas welcome

Hi @Neilk Have you personally completed a year end close in previous years at this organisation? Please can you confirm the name of the organisation? I look forward to hearing from you. 

 

Many thanks

Sally 

[Neilk]

No first one here plus we arrived mid FY- all appears fine though Glebe primary school HA3 9LF

[SIMS_Customer_Support]

On 17/10/2025 at 16:05, Neilk said:

No first one here plus we arrived mid FY- all appears fine though Glebe primary school HA3 9LF

 

Hi @Neilk I have asked one of our service desk analysts to reach out to you, they will be in touch soon. 

 

Best wishes

Sally